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Service Consultant / Call Center Agent - Oahu (Kalihi)

Aloha Hospitality Professionals

USA - other

$20 - $20

14 Days ago

We are currently seeking customer-focused, detail-oriented, goal-driven Service Consultants (Call Center Agents) to join our Call Center Team as a temp to perm employees. This role offers a kick-start into the world of banking, where you get to learn about various areas of the bank and how to utilize resources to respond to customers' inquiries. You'll gain a foundational knowledge base to build a successful career in the banking industry.
As a Service Consultant (Call Center Agent), you are the first line of communication for our internal and external customers. You'll have the opportunity to work in a fast-paced in environment alongside a team who is passionate about providing exceptional customer service. You'll also have the opportunity to earn incentives based on your performance.
Compensation: Pay starts at $20/hr with great opportunities for career growth.
Location: This position is located in the Kamehameha Industrial Center in Kalihi (Oahu).
Work Schedule: 
Office is open 7am-7pm, 7 days a week (shifts vary - MUST BE ABLE TO WORK ALL DAYS AND SHIFTS)
Training (3-6 months) will be M-F, 8am-5pm, after which, schedule shifts as you go from training mode to Call Center Agent mode.
This is a Full-Time, Temp to Perm position.
The ideal candidate will have:
  • A high level of professionalism & strong communication skills.
  • Ability to work in a fast-paced environment while creating a positive customer experience & appropriately handling confidential customer information.
  • 1-2 years customer service / financial / retail / sales experience 
  • Experience in a Call Center environment is desirable.
  • Experience with computers & phones, & internet
Vaccination Requirements: None
Other Requirements: Background check, credit check & drug screen

Extra Perks: Access to a free on-site gym (once you move to Perm status) & a subsidized cafeteria. Prices for breakfast/lunch are around $5-$8 & our chef is formally from Roy's, so be prepared to eat very well!
Medical, Dental, and Prescription benefits after working 20hrs a week for 4 consecutive weeks
Don't miss out on this great opportunity, APPLY NOW!